Privacy Policy
Last Updated: 15-9-2026
At MRT 365 / Myricetin Food Products, we respect your privacy and are committed to protecting the information you share with us.
This Privacy Policy explains how we collect, use, and protect your information when you visit our website, place an order, contact us, or use our services.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
– Name
– Mobile number
– Email address
– Delivery and billing address
– Order details
– Payment-related information
– Any information you provide while contacting us
We may also automatically collect basic website information such as your IP address, browser type, device information, and pages you visit.
2. How We Use Your Information
We use your information to:
– Process and deliver your orders
– Confirm and update your orders
– Provide customer support
– Respond to your enquiries
– Process payments and refunds
– Improve our products, website, and services
– Send important order or service-related updates
– Send promotional offers and updates, where permitted
– Prevent fraud, misuse, and security issues
– Comply with applicable laws and regulations
3. Payment Information
Payments made through our website may be processed through trusted third-party payment service providers.
We do not intend to store your complete card, UPI, or banking details on our own servers. Payment information is handled according to the security and privacy policies of the respective payment provider.
4. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, understand website usage, and improve our services.
You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
5. Sharing of Information
We do not sell or rent your personal information.
We may share necessary information with trusted service providers such as:
– Delivery and logistics partners
– Payment service providers
– Website and technology service providers
– Marketing or analytics service providers, where applicable
– Government or legal authorities when required by law
We only share information when reasonably necessary to provide our services, protect our business, or comply with legal requirements.
6. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage can be guaranteed to be completely secure.
7. Data Retention
We retain your information only for as long as reasonably necessary to provide our services, maintain business and transaction records, comply with legal requirements, resolve disputes, and prevent fraud.
When information is no longer required, we may securely delete or anonymise it.
8. Children’s Privacy
Our website is not intended to knowingly collect personal information from children.
If we become aware that personal information has been provided by a child without appropriate consent, we may take reasonable steps to delete such information.
9. Marketing Communications
If you have provided your contact details, we may occasionally send you information about our products, offers, new launches, or other updates.
You may choose to stop receiving promotional communications by contacting us or using the unsubscribe option where available.
10. Your Privacy Rights
Depending on applicable laws, you may request to:
– Know what personal information we hold about you
– Correct inaccurate information
– Request deletion of your information where legally permitted
– Withdraw consent where applicable
– Opt out of promotional communications
To make a privacy-related request, please contact us using the details below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, or applicable laws.
Any updated policy will be posted on this page with the revised date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
MYRICETIN FOOD PRODUCTS / MRT 365
Email: info@myricetinfood.com
Phone: [Your Contact Number]
Address: [Your Registered Business Address]
We will be happy to assist you with your privacy-related queries.