Terms and Conditions

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Terms & Conditions

Welcome to MRT365, a brand of Myricetin Food India Pvt Ltd. By accessing or using our website and placing an order, you agree to the following Terms & Conditions.

1. About MRT365

MRT365 offers traditional Indian snacks and confectionery made using carefully selected ingredients and modern food manufacturing practices.

All products, content, images, logos, and services available on this website are provided by or on behalf of Myricetin Food India Pvt Ltd.

2. Product Information

We make every effort to ensure that product descriptions, images, ingredients, weights, and other information displayed on the website are accurate.

However:

  • Product appearance may vary slightly from images shown online.
  • Product availability may change without prior notice.
  • Customers should check the product packaging for the latest ingredient and nutritional information.

3. Pricing & Payments

All product prices displayed on the website are subject to change without prior notice.

We aim to maintain accurate pricing and product information. In case of an incorrect price or listing error, MRT365 reserves the right to cancel the affected order and provide an appropriate refund where applicable.

Payments must be completed through the available payment options provided on the website.

4. Orders & Confirmation

Placing an order on the website does not automatically guarantee acceptance of the order.

We reserve the right to:

  • Accept or reject an order.
  • Cancel an order due to product availability or pricing errors.
  • Contact the customer for order verification when required.

An order confirmation will be provided once the order has been successfully accepted.

5. Shipping & Delivery

Orders will be processed and delivered to the address provided by the customer during checkout.

Delivery timelines may vary depending on the delivery location, product availability, logistics partners, and unforeseen circumstances.

MRT365 is not responsible for delays caused by circumstances beyond our reasonable control.

6. Cancellation, Returns & Refunds

Order cancellation, return, replacement, and refund requests will be handled according to our applicable Cancellation & Refund Policy.

For damaged, incorrect, or defective products, customers should contact us within the specified period with the required order details and supporting photographs, where applicable.

7. Customer Responsibilities

Customers are responsible for providing correct information while placing an order, including:

  • Name and contact details
  • Delivery address
  • Payment information
  • Any other information required to process the order

MRT365 will not be responsible for delivery issues resulting from incorrect or incomplete information provided by the customer.

8. Intellectual Property

All website content, including:

  • MRT365 name and logo
  • Product images
  • Text and descriptions
  • Graphics and designs
  • Website layout and content

are the intellectual property of Myricetin Food India Pvt Ltd or its respective owners.

No content may be copied, reproduced, modified, distributed, or used commercially without prior written permission.

9. Website Usage

Customers agree to use the website only for lawful purposes.

Any attempt to misuse the website, interfere with its operation, copy its content, or use it for unauthorized commercial purposes may result in restricted access or other appropriate action.

10. Privacy

Customer information is handled in accordance with our Privacy Policy.

By using the website and placing an order, you acknowledge that certain information may be collected and processed for order fulfilment, payment processing, delivery, customer support, and other legitimate business purposes.

11. Changes to Terms

MRT365 may update these Terms & Conditions from time to time to reflect changes in our services, website, business practices, or applicable laws.

The updated version will be published on this page with the revised date.

12. Governing Law

These Terms & Conditions shall be governed by the laws of India.

Any disputes arising in connection with the website, products, or services shall be subject to the applicable jurisdiction in India.

13. Contact Us

For questions regarding these Terms & Conditions, orders, or other concerns, please contact:

Myricetin Food India Pvt Ltd
Brand: MRT365
Email: info@myricetinfood.com
Address: No. 93, Munimarappa Garden, JB Kaval Village, Yelahanka Taluk, Bangalore – 560097, Karnataka, India.

 
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